People Process Technology
Linda Diekmann – RN, BA
Linda earned her Bachelor's in Psychology from Rutgers University and then continued her education at Virginia Community College, where she earned her degree in Nursing. Her career as a Registered Nurse included clinical oversight in cardiac care units, as well as positions in home care. Linda's clinical education, training and experience provided her with the opportunity to engage in utilization review and medical management services. It is the above unique combination of Linda's 35 plus years of clinical and professional experience that has resulted in her exceptional skill for the development and implementation of state-of-the-art customer service initiatives, workflow analysis, staffing and training models, Quality Assurance programs and medical management software for Prizm. Today Linda is widely regarded as one of the foremost leaders and innovators in the automobile insurance claims industry. Linda is also a two-time winner of the Annual Success Award from the Small Business Association for utilization of technology to improve efficiencies and workflow processes. In December 2013, Linda was interviewed on “Special Edition” of the Executive Leaders Radio show called “What a Woman CEO Brings to the Table”. This program featured four senior executives of companies in Pennsylvania, New Jersey and Delaware. The program is designed to show the human side of a top executive – and their success due to passion, pride, integrity and hard work. To listen to the interview: Linda was invited back again in August 2015 to the program again to focus on South New Jersey Leaders. In addition Linda serves on the NJ SBDC Rutgers- Camden Advisory Board and the Rutgers Nursing Advisory Board.